Privacy Policy

Effective: January 25, 2024

We are committed to protecting the privacy of our campers, guests, donors, volunteers, and website visitors. This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use Our Services and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve Our Services. By using Our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Please also see our Terms of Use.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

    • Account means a unique account created for You to access Our Service or parts of Our Service.

    • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

    • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Pacific Coast Children's Mission, 1291 West Road, Quadra Island, BC.

    • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

    • Country refers to: British Columbia, Canada

    • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

    • Do Not Track (DNT) is a concept that has been promoted by U.S. regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.

    • Personal Data is any information that relates to an identified or identifiable individual.

    • Service refers to the Website.

    • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

    • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

    • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

    • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Who we are

We are the Pacific Coast Children's Mission, registered as a non-profit with the Canadian government, operating under the trade name Camp Homewood, located at 1291 West Road on Quadra Island, British Columbia. Our website address is: https://camphomewood.com.

We act as a data controller and in some cases, like marketing (mailing brochures, letters, announcements), We also act as a data processor. However, for many services, including third-party services that can be accessed via Our Website, We rely on the expertise of other organizations to provide such specialized service (like camper registrations and management, donor management). In these cases, the third-parties have their own privacy policies which are linked to in the subsections of this policy.

If you need to contact Us or Our Data Protection Officer, you can email Us at camp@camphomewood.com or call Us at 250-285-3483.

Types of Data We Collect

While using Our Service, We may ask You to provide Us with certain data. The data We collect may include:

    • Name and Contact Data.  We collect certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to: first name, last name, email address, phone number, mailing and/or street address including unit and street address details and/or postal address details, city, province/state, postal/ZIP code, and country.

    • Demographic DataAs part of Our camp registrations, staff and volunteer applications, and donor relationship management, We collect demographic data which may include, but is not limited to: age, birthdate, gender, country, marital status, and preferred language.

    • Employment and Education Data. As part of Our staff and volunteer applications, We collect data which may include, but is not limited to: employment and education history, work experiences, and information about relevant certifications.

    • Payment Data. In order to process payments and donations, We collect payment instrument data which may include, but is not limited to: bank account details through a Pre-Authorized Debit Agreement in accordance with Payments Canada rules and standards, and credit card numbers and the expiration date and verification value associated with the card.

    • Medical Data. As part of Our camp registrations and staff and volunteer acceptance packages, We collect medical information that is used to provide proper care and treatment. This information may include, but is not limited to: medical history, vaccination history, current allergies, current medical conditions and diagnoses, medications currently being taken, and health card number (or equivalent, such as a medical insurance policy number).

    • Usage Data. Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

      When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

      We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

    • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.

    • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on the Government of Canada's CyberSafe website.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about You may be linked to the information stored in and obtained from Cookies. We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the Cookies We use.

We use both Session and Persistent Cookies for the purposes set out below:

    • Necessary / Essential Cookies

      Type: Session Cookies

      Administered by: Us

      Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.

    • Cookies Policy / Notice Acceptance Cookies

      Type: Persistent Cookies

      Administered by: Us

      Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

    • Functionality Cookies

      Type: Persistent Cookies

      Administered by: Us

      Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

    • Tracking and Performance Cookies

      Type: Persistent Cookies

      Administered by: Third-Parties

      Purpose: These Cookies are used to track information about traffic to the Website and how users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our users react to them.

Your Choices Regarding Cookies

If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time.

If You do not accept Our Cookies, You may experience some inconvenience in your use of the Website and some features may not function properly.

If You'd like to delete Cookies or instruct your web browser to delete or refuse Cookies, please visit the help pages of your web browser.

For any other web browser, please visit your web browser's official web pages.

Do Not Track Signals

We do not track users over time and across third party websites and therefore do not respond to Do Not Track (DNT) signals. Third parties that have content embedded on Our Website will have their own policy regarding DNT signals.

How We Collect Your Personal Data

We collect Personal Data in the following ways:

    • Camp and Event Registrations: collected through CampBrain, a camper management system.

    • Volunteer and Staff Applications: collected through CampBrain and Wufoo.com.

    • Donations, Fundraisers, and Campaigns: processed, recorded, and managed through CanadaHelps.org.

    • Surveys: collected in writing and through SurveyMonkey.com.

    • Website Analytics: collected when browsing Our Website.

    • Electronic Communications and Newsletter Subscriptions

    • Recruitment Fairs

Use of Your Personal Data

We may use Personal Data for the following purposes:

    • To provide and maintain our Service, including to monitor the usage of our Service.

    • To manage Your Account, including but not limited to Your camp registrations, payments, donations, medical forms, and other services available through Your Account. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.

    • To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

    • To provide You with newsletters, updates, announcements, and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.

    • To process donations and issue tax receipts.

    • To manage Your requests: to attend and manage Your requests to Us.

    • To comply with legal obligations.

    • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items, or services You have purchased or of any other contract with Us through the Service.

    • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

    • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Who we share your data with

We do not sell, rent, or trade Personal Data; however, We may share Your Personal Data in the following situations:

    • With Service Providers: We may share Your information with Service Providers to process requests, monitor and analyze the use of our Service, and to contact You. A couple of our primary Service Providers include:
      • CampBrain for camp registrations, payments, staff and volunteer applications, and general camp management
      • CanadaHelps for donation processing, recording, and management

      See "Embedded Content from Other Websites" and "Links to Other Websites" below for a full list of the specific third party providers that We use and links to their own privacy policies.

    • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.

    • With other users: when You share information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.

    • With law enforcement or to comply with other legal requirements: Under certain circumstances, We may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

      We may disclose Your Personal Data in the good faith belief that such action is necessary to:

      • Comply with a legal obligation
      • Protect and defend the rights or property of the Company
      • Prevent or investigate possible wrongdoing in connection with the Service
      • Protect the personal safety of Users of the Service or the public
      • Protect against legal liability

    • For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.

    • With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Where your data is sent

Your information, including Personal Data, is processed at Our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

We will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Retention of Your Personal Data

We will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We are required to keep records of camp registrations indefinitely.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

What rights you have over your data

You can request access to the personal data we hold about You, including any data You have provided to Us. You can also request that We correct any inaccuracies or that we erase any personal data We hold about You; however, this does not include any data We are obliged to keep for administrative, legal, or security purposes (for example, We are required to keep records of camp registrations indefinitely).

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account (for example, through CampBrain or CanadaHelps), if you have one, and visiting the account settings section that allows you to manage Your personal information.

You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us. Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so. For example, we are required to keep records of camp registrations indefinitely.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data from unauthorized access, loss, or misuse, We cannot guarantee its absolute security.

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

Our Website uses Google Analytics to monitor and analyze the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

API Keys

The Events Calendar suite offers the use of third-party API keys. The primary functions are to enhance the features we've built in, some of which use Google Maps, PayPal, Eventbrite, and Meetup. These API keys are not supplied by The Events Calendar.

We make use of certain APIs, in order to provide specific features. These APIs may include the following third party services: Google Maps (API key), Eventbrite (API key, auth URL, Client Secret), and Zoom (email, Client ID, Client Secret).

Event, Venue, and Organizer Information

Through the usage of The Events Calendar, Events Calendar PRO, The Events Calendar Filter Bar, Eventbrite Tickets, and Community Events plugins, as well as our Event Aggregator Import service (contained within The Events Calendar plugin), information may be collected and stored within your website’s database. When purchasing Eventbrite Tickets, attendee, purchaser, and order information are stored and managed by Eventbrite.

Contact forms

Messages submitted through Our contact form will collect names and email addresses. By submitting a message You are consenting to have this information stored indefinitely for customer service purposes - so that We can reply to Your inquiry and refer to any previous communications with You. We do not use the information submitted through Our contact form for marketing purposes.

Our contact form is currently implemented using the Gravity Forms plugin for WordPress. You can find their privacy policy at https://www.gravityforms.com/privacy/.

Embedded content from other websites

Pages on this Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

CanadaHelps

Our donation forms are provided through CanadaHelps.org. Their privacy policy is available at https://www.canadahelps.org/en/privacy-policy/.

Wufoo & SurveyMonkey

Our Website includes embedded forms provided through Wufoo.com. Their privacy policy is available at https://www.surveymonkey.com/mp/legal/privacy/.

Facebook

Our Website includes plugins for the social network Facebook, Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. For an overview of Facebook plugins, see https://developers.facebook.com/docs/plugins/.

When you visit Our Website, a direct connection between your browser and the Facebook server is established via the plugin. This enables Facebook to receive information that you have visited Our Website from your IP address. If you click on the Facebook “Like button” while you are logged into your Facebook account, you can link the content of Our Website to your Facebook profile. This allows Facebook to associate visits to Our Website with your user account. Please note that, as the operator of this Website, we have no knowledge of the content of the data transmitted to Facebook or of how Facebook uses these data. For more information, please see Facebook’s privacy policy at https://facebook.com/privacy/policy.

If you do not want Facebook to associate your visit to Our Website with your Facebook account, please log out of your Facebook account.

Instagram

Our Website contains functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.

If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages with your Instagram profile. This means that Instagram can associate visits to our pages with your user account. As the provider of this Website, we expressly point out that we receive no information on the content of the transmitted data or its use by Instagram.

For more information, see the Instagram Privacy Policy: https://instagram.com/about/legal/privacy/.

YouTube

Our Website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our plugin appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.com/policies/privacy.

Vimeo

Our Website uses features provided by the Vimeo video portal. This service is provided by Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages featuring a Vimeo plugin, a connection to the Vimeo servers is established. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our plugin or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how to handle user data, please refer to the Vimeo Privacy Policy at https://vimeo.com/privacy.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party websites or services.

CampBrain

Our camp registration and staff application portals are hosted by CampBrain.com. Their privacy policy is available at https://campbrain.com/olrprivacy/.

Children's Privacy

Part of Our Service includes summer camps for children under the age of 13. However, We do not knowingly collect personally identifiable information directly from anyone under the age of 13. Parents and guardians are required to register their minors and must consent to provide any personally identifiable information. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Users from California

Your California Privacy Rights (California's Shine the Light law)

Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.

If You'd like to request more information under the California Shine the Light law, and if You are a California resident, You can contact Us using the contact information provided below.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.

To request removal of such data, and if You are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.

Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.

Changes to this Privacy Policy

We reserve the right, at Our sole discretion, to modify or replace this Privacy Policy at any time. When we change this Privacy Policy, we will update the "Effective" date at the top of the Policy. Changes to this Privacy Policy are effective when they are posted on this page. You are advised to review this Privacy Policy periodically for any changes. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised policy. If You do not agree to the new policy, in whole or in part, please stop using the Website and the Service.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us:

    • By email: camp@camphomewood.com

    • By phone: 250-285-3483

    • By mail: PO Box 40, Heriot Bay, BC, V0P 1H0, Canada